What is your refund policy? Alan Cook February 14, 2017 02:06 Follow We are not be able to refund orders or pledges once they have shipped. Related articles How do I choose more than one reward? Can IGG pre-orders be refunded? Is there a warranty? If I have other questions, who should I contact? What if my dog likes to scratch or dig after going potty? Comments 0 comments Article is closed for comments.